Systems that handle real complexity.

AI Agents & LLM Systems

Cloudient builds AI agents that help businesses automate support, lead qualification, internal search, reporting, and repetitive workflows. We connect these agents to your CRM, WhatsApp, website, and existing data.

What we build

• Customer support AI agents
• Sales qualification agents
• Internal knowledge assistants
• Document search systems (RAG)
• Multi-step workflow agents
• AI copilots for staff

Best for

• Businesses receiving many repetitive questions
• Teams with large internal documents or knowledge bases
• Sales teams that need faster lead qualification
• Companies wanting AI connected to their existing workflow

Tech stack

Custom CRM Development

Off-the-shelf CRMs are powerful, but they often force your team to work their way. Cloudient builds CRMs designed around your real sales process, team structure, and reporting requirements.

What we build

• Lead management and sales pipelines
• Customer profiles and interaction history
• Team assignment and role-based access
• WhatsApp Business API integration
• Follow-up reminders and automation
• Lead scoring and prioritisation

Best for

• Agencies and service businesses
• Clinics and healthcare providers
• Car dealers and import/export companies
• Logistics companies and sales teams

Tech stack

Web & Software Development

Cloudient builds high-performance websites, portals, dashboards, SaaS platforms, and internal tools for businesses that need more than a basic website. Everything is built with production-ready architecture and clean code.

What we build

• Business websites and landing pages
• SaaS MVPs and product platforms
• Admin panels and internal dashboards
• Client portals and booking systems
• Inventory and stock management systems
• Marketplace platforms

Best for

• Startups launching an MVP
• Businesses needing internal tools
• Companies with complex operational workflows
• Teams outgrowing off-the-shelf software

Tech stack

Workflow Automation

Manual work slows growth. Cloudient connects your tools and automates repetitive processes so your team can focus on customers, sales, and operations.

What we build

• Lead follow-up automation
• WhatsApp notification sequences
• Email drip campaigns
• CRM data entry and updates
• Form submission routing
• Report generation and scheduling

Best for

• Sales teams spending too much time on admin
• Businesses with high lead volume
• Companies with repetitive onboarding or service workflows
• Teams that rely on manual reminders and follow-ups

Tech stack

API & System Integrations

Most businesses run on five to ten separate tools that don't talk to each other. Cloudient connects your systems through API integrations so data flows automatically between platforms.

What we build

• WhatsApp Business API to CRM sync
• Payment gateway integrations
• Email platform connections
• Inventory and ERP integrations
• Analytics and BI platform sync
• Social media lead form routing

Best for

• Businesses with multiple disconnected tools
• Teams who copy-paste data between platforms
• Companies expanding their tech stack
• Startups adding new services or channels

Tech stack

Data & Cloud Infrastructure

Cloudient designs and builds cloud infrastructure, business intelligence dashboards, database architecture, and DevOps pipelines that scale with your business and give you real-time visibility into operations.

What we build

• Business intelligence dashboards
• Database design and optimisation
• Cloud deployment and hosting
• CI/CD pipeline setup
• Analytics and reporting systems
• Data warehousing and ETL pipelines

Best for

• Businesses making data-driven decisions
• Companies scaling their infrastructure
• Teams needing real-time operational visibility
• SaaS products requiring reliable backend architecture

Tech stack

AI Consulting & Digital Transformation

Not every business needs an AI agent. Cloudient helps you understand where automation, AI, and software will deliver real ROI — and provides a practical roadmap to get there.

What we build

• AI readiness and opportunity audit
• Digital transformation roadmap
• Process mapping and bottleneck analysis
• Technology stack recommendations
• Build vs. buy analysis
• Vendor and tool evaluation

Best for

• Business owners exploring AI for the first time
• Companies unsure where to start with automation
• Teams evaluating tech stack changes
• Organisations planning digital transformation

Tech stack

WhatsApp CRM & Messaging Systems

For businesses where WhatsApp is a primary sales and support channel, Cloudient builds WhatsApp-integrated CRM systems with conversation tracking, lead assignment, template management, and reporting.

What we build

• WhatsApp lead capture and routing
• Conversation tracking per lead
• Sales team assignment via WhatsApp
• Message template management
• Automated WhatsApp follow-ups
• Broadcast and campaign management

Best for

• Businesses with high WhatsApp lead volume
• Real estate, automotive, and retail teams
• Companies in markets where WhatsApp is primary
• Sales teams managing multiple WhatsApp numbers

Tech stack